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Refund and Cancellation Policy for Heaven’s Royals LLC
Thank you for choosing Heaven’s Royals LLC. To ensure a smooth and enjoyable experience for all our guests, please take a moment to review our refund and cancellation policy:
Deposit Requirement
A non-refundable deposit of 30% of the service fee is required at the time of booking to secure your appointment.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 72 hours in advance.
Cancellations made within the 72-hour window are non-refundable. However, if you have paid for the service in full, we will gladly apply that payment as a credit towards your next service. Please note that you must schedule this new appointment at the time of cancellation.
Late Cancellations and No-Shows
For cancellations made less than 72 hours before your scheduled appointment, or in the event of a no-show, any deposits or payments made will be forfeited. These amounts cannot be used for future bookings.
By booking an appointment with Heavens’ Royals LLC, you acknowledge and agree to these terms. We appreciate your understanding and cooperation. Our goal is to provide all our clients with exceptional service and a relaxing spa experience.
Terms and Conditions for Heaven's Royals LLC
1. Acceptance of Terms
By accessing or using the Heaven's Royals LLC website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, please do not use our website.
2. Website Use
* Permitted Use: You may use our website for personal, non-commercial purposes only.
* Prohibited Use: You may not use our website for any illegal or unauthorized purpose, including but not limited to:
* Hacking or attempting to gain unauthorized access to our systems
* Posting or transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or libelous content
* Uploading or transmitting any viruses, malware, or other harmful code
3. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Heaven's Royals LLC or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our content without our prior written consent.
4. Product Information
We strive to provide accurate product information, but we cannot guarantee the accuracy or completeness of the information on our website. Product descriptions and images are for illustrative purposes only and may not be exact representations of the actual product.
5. Orders and Payments
* Order Acceptance: We reserve the right to accept or reject any order at our discretion.
* Payment: You agree to pay all charges associated with your order, including applicable taxes and shipping fees.
* Payment Methods: [ComingSoon]
6. Shipping and Returns
* Shipping: We will ship your order to the address provided during checkout.
* Returns: Please refer to our Return Policy for specific details on returns and refunds.
7. Limitation of Liability
To the fullest extent permitted by law, Heaven's Royals LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Illinois, United States.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the revised Terms and Conditions.
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